Privacy Policy

1. Who We Are

FigSamurai is an AI-powered design and strategy SaaS platform. This Privacy Policy explains how we handle your data when you use our website (figsamurai.com) and Platform.

Contact: hello@figsamurai.com | Phone: +57 315 3626000

2. Information We Collect

Information You Provide

• Contact information: Name, email address, phone number, business name when you reach out to us or sign up for a service.
• Project materials: Photos, text, logos, brand assets, and other content you provide for your project.
• Payment information: Processed securely by our payment provider. We do not store credit card numbers or bank details on our servers.
• Communications: Emails, messages, and other correspondence with us.

Information Collected Automatically

• Usage data: Pages visited, time spent on site, referral source.
• Device information: Browser type, operating system, screen resolution.
• Cookies: We use minimal cookies for essential site functionality. We do not use third-party advertising cookies.

3. How We Use Your Information

• To deliver and improve our services
• To communicate with you about your project
• To process payments through our authorized payment provider
• To send you project updates and deliverables
• To improve our platform and user experience
• To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Payment Processing

Our order process is conducted by our online reseller LemonSqueezy. LemonSqueezy is the Merchant of Record for all our orders. When you make a payment, your financial data is processed directly by LemonSqueezy in accordance with LemonSqueezy's Privacy Policy. We receive only confirmation of payment and basic transaction details (amount, date, product purchased). We do not store credit card numbers or bank details.

5. Data Sharing

We share your information only when necessary:

• Payment provider: To process transactions.
• Hosting providers: To deliver our website and services (e.g., Vercel for hosting).
• Legal requirements: When required by law or to protect our rights.

We do not share your project materials, business data, or personal information with any other third parties without your explicit consent.

6. Data Security

We implement reasonable security measures to protect your information, including encrypted connections (HTTPS), secure hosting infrastructure, and limited access to personal data. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your information for as long as needed to provide our services and fulfill the purposes described in this policy. Project files are retained for the duration of our working relationship plus a reasonable period afterward. You may request deletion of your data at any time.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability

To exercise any of these rights, contact us at hello@figsamurai.com.

9. International Transfers

FigSamurai operates internationally. Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for any international data transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date. Significant changes will be communicated to active clients via email.

11. Contact

Questions about this Privacy Policy? Contact us:

• Email: hello@figsamurai.com
• Phone: +57 315 3626000